Anti-Bribery & Anti-Corruption Policy

Introduction

BAYARKU SDN. BHD. is committed to conducting business with honesty, integrity, transparency, and accountability. This Anti-Bribery and Anti-Corruption Policy sets out our zero-tolerance position on bribery, corruption, improper benefits, conflicts of interest, facilitation payments, gifts, entertainment, donations, and sponsorships across all business dealings.

Scope

This Policy applies to: directors, officers, managers, employees, interns, and representatives of BAYARKU; contractors, consultants, agents, and persons acting on behalf of BAYARKU; suppliers, vendors, service providers, logistics providers, marketing partners, and professional advisers; customers and users of www.bayarku.my where their conduct relates to orders, refunds, reviews, promotions, delivery, or customer support.

General Prohibition

• •No person covered by this Policy may offer, promise, give, request, receive, or accept any bribe or improper benefit.
• •Gifts, discounts, store credit, or favours must not be used to improperly influence any decision.
• •Facilitation payments (unofficial payments to speed up routine actions) are strictly prohibited.
• •Falsifying invoices, receipts, refund evidence, delivery records, or accounting entries is prohibited.
• •Concealing or failing to report suspected bribery, corruption, or fraud is prohibited.

Gifts, Entertainment, and Hospitality

Gifts, entertainment, or hospitality must be reasonable, modest, given openly for a legitimate business purpose, not intended to influence any decision, and must not involve cash or cash equivalents. Excessive entertainment, luxury travel, hidden benefits, and secret commissions are strictly prohibited.

Store Credit, Refunds, and Promotions

Store credit, refunds, discounts, vouchers, or promotional benefits must not be offered, approved, requested, or used as a bribe, secret benefit, or improper reward. Customers must not submit false evidence, fake claims, or misleading information to obtain refunds, store credit, discounts, or other benefits.

Dealings with Government Officials

Extra care must be taken when dealing with government officials. No person covered by this Policy may offer, promise, give, request, or accept any gratification involving a government official for the purpose of obtaining or retaining business, securing approvals, or gaining any improper advantage.

Conflicts of Interest

All employees, representatives, contractors, and business partners must avoid actual, potential, or perceived conflicts of interest. Any actual, potential, or perceived conflict of interest must be disclosed to BAYARKU as soon as possible.

Accurate Records

All transactions, payments, refunds, store credit adjustments, supplier invoices, discounts, and business records must be recorded honestly, accurately, and completely. No person may create false records, hide improper payments, falsify receipts, or misclassify payments or benefits.

Reporting and Whistleblowing

Any person who becomes aware of actual, suspected, or potential bribery, corruption, fraud, conflict of interest, or breach of this Policy should report it as soon as possible. BAYARKU does not tolerate retaliation against any person who makes a report in good faith. Contact us at admin@bayarku.my or 011-5873 0630.

Consequences of Non-Compliance

• •Employees: warning, suspension, disciplinary action, termination, recovery of losses, or reporting to law enforcement.
• •Suppliers, contractors, and service providers: rejection of claims, suspension or termination of business relationship, withholding or recovery of improper payments, or legal action.
• •Customers: rejection of order or claim, cancellation of benefits, suspension or termination of account, or reporting to authorities.

Review of This Policy

BAYARKU may review and update this Policy from time to time. The latest version will be published on www.bayarku.my.